Ratings & Reviews
Your Review
Resident Reviews
|Recommended: YesN A — N A
response from property -Thank you for leaving a positive review! We're glad to hear you had a great experience. If you have any questions or need further assistance, please feel free to contact our office—we're always happy to help.
|Recommended: NoPoor Management Interpersonal Skills With Tenants. — I signed my lease on 5 2 but did not move in until 5 16. Since then, I have seen rodents, roaches, loitering, roach blunts, cigarette butts in the building I live in. The apartment that I have is remodeled and renovated but has roaches. The management staff seems to take my concerns personally instead of professionally. They have not been responsive and have not resolved my issue. My wall port for ethernet connection is clogged and covered with paint so I cannot work from home as designed. I do not want to live here anymore. I made a mistake.
Dear Yahkesha,
Thank you for your feedback. We're truly sorry to hear about the issues you've experienced, including pests, cleanliness, and maintenance concerns. This is not the standard we aim to uphold.
We understand your frustration and want to help. Please contact us directly at (301) 735-3200 so we can address these problems promptly and work toward a resolution.
Sincerely,
Cristina Garcia
Community Manager
|Recommended: NoI hate living here and that will never change. I’ve been a resident since 2019 and it truly gets worse and worse even though management has convinced themselves that it has gotten better. On a good day living here is a 7 10 on an average day it’s a 5 10 would not recommend
Dear Trayona,
Thank you for taking the time to share your feedback. We're truly sorry to hear that your experience has not met your expectations, especially as a long-term resident. We understand how frustrating it can be when improvements aren’t aligning with your personal experience, and we take your concerns seriously.
While we’re disappointed to hear that your satisfaction has declined, we would appreciate the opportunity to better understand the specific issues you’re facing. Your insight is invaluable in helping us make meaningful improvements. Please feel free to reach out to our Leasing Office directly at (301) 735-3200 so we can address your concerns more personally and work toward a resolution.
Sincerely,
Avenue Management
|Recommended: NoBeen here for a year. Ppl smoking in the building. NO SECURITY PRESENCE‼️ car been broken into and stolen. Laundry room barely work. Can’t have no visitors come over. TOWING IS RIDICULOUS‼️ 24 7 is UNCALLED FOR especially when the tow company pick and choose who car to tow. Maintenance ppl suck they dnt do their job. RENTAL OFFICE NEVER‼️‼️‼️‼️ answers the phone and when they do they MAD AT U FOR CALLING. THE OFFICE IS BARLEY OPEN. This place sucks.
Hi, thank you for sharing your feedback. We're truly sorry to hear about your experience, and we understand your frustration. We take these concerns seriously and would love the opportunity to address them.
Our office is open from 10 AM to 6 PM Monday to Friday, and we are also open on the first Saturday of each month. We kindly ask you to give us a call at (301) 735-3200 during those hours so we can discuss your concerns in more detail and work towards resolving them. Your satisfaction and safety are important to us, and we want to make sure you're getting the support you need.
We look forward to hearing from you soon.
Avenue Apartments
|Recommended: NoLease Agreement And Maintenance — Against agreement in lease to give notice to evict on the 2nd of the month when it clearly states after the 5th of the month. This is a serious violation of the agreement. things in my home still not fixed but rent needs to be on time
Hi Christina,
Thank you for sharing your feedback with us. We’d appreciate the opportunity to discuss your concerns further, as it seems there may be some confusion. We’d like to help resolve any issues and ensure everything in your home is taken care of.
Please contact our office at (301) 735-3200 at your earliest convenience.
Thank you,
Avenue Apartments Management
|Recommended: YesNa — NA
Thank you for taking the time to leave a review. We appreciate your feedback and would love to hear more about your experience. If there's anything specific we can improve or any way we can better meet your expectations, please feel free to reach out. We're here to help! Avenue Apartments
|Recommended: NoLastly they don’t tell you that your security deposit you pay on the application is a SURE PAID DEPOSIT You still have to pay a security deposit which they don’t deduct and if apartment is damaged they can bill them and now you will owe them this complex is ripping people off The company or the property is money hungry and failing simple business practices I am a market paid customer if you don’t have a voucher DONT MOVE HERE
Dear Ms. Nickens, our entire team apologizes for the miscommunication that took place when processing your Final Moveout Statement. We experienced a serious technical issue with our processing, which resulted in receiving two Final Statements. Please know that we have forwarded the correct statement on December 20, 2024. Please accept our sincerest apologies for any misunderstanding this may have caused when the final statement was completed. We appreciate your feedback in this matter.
|Recommended: NoReally thinking about suing this place Really had it up to here I moved out on November 29,2024 didn’t receive a move out statement until December 19 I was okay with them taking damn near 700 out of my security deposit due to damages cool, December 20 I received another move out statement deducted 420 for carpet leaving my total to 400 in return. That’s the first thing you see when entering into an apartment After dealing with roaches,maggots and unfixed maintenance I couldn’t even run a tub for my kids only a shower due to complaint that my water was leaking below I am outrage at the inconsiderate leasing staff who just want their rent to be paid Not to add I been made a complaint about my freezer not working and able to close and for the 60 days before I decided to leave I wasn’t able to have freezer food in my fridge Don’t rent for this place even it’s your last of choice. Lastly they don’t tell you the security deposit continue to next comment
Dear Ms. Nickens, our entire team apologizes for the miscommunication that took place when processing your Final Moveout Statement. We experienced a serious technical issue with our processing, which resulted in receiving two Final Statements. Please know that we have forwarded the correct statement on December 20, 2024. Please accept our sincerest apologies for any misunderstanding this may have caused when the final statement was completed. We appreciate your feedback in this matter.
|Recommended: NoPoor Property Up Keep — Constant loitering and weed smoking in the building rental office unable to be contacted due to third party communication
Dear Mr. Mack, we apologize that our service did not satisfy your expectations. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your
interaction with our community. Your happiness is our number one priority, and we want to do whatever we can to help make it right. Please feel free to contact us at your
earliest convenience at [email protected] or by phone at (410) 834-5558 so that we may discuss further and help find a resolution to your concerns. We hope to hear from you
soon!
Avenue Apartments
|Recommended: NoPoor property Management slow maintenance constant loitering and smoking in the buildings trash around property at all times
We are so sorry to hear about your less than favorable experience and appreciate the feedback. It is our priority to offer a well-maintained, comfortable apartment home and community, it appears that we have not met your expectations. Please reach out to us at your earliest convenience at [email protected] or at (301) 735-3200, as we would be happy to speak with you directly regarding the issues you are experiencing and discuss a prompt resolution. We truly value your feedback and hope to speak with you soon. Thank you, Cristina Garcia, Community Manager
|Recommended: YesThe Avenue Apartments — overall of the complex itself
Thank you so much for your positive review! We sincerely appreciate your residency and look forward to providing you with continued exceptional service! Avenue Apartments
|Recommended: YesI have had a roach issue for the past 5 months and was told that the exterminator would come weekly, but I have only seen him her once. Maintenance comes quickly when you call and does a great job fixing the problem .
Thank you for sharing your feedback. We're sorry to hear about the issues you've been experiencing with the roach problem, and we truly apologize for any inconvenience caused. It's disappointing to hear that the exterminator's visits have not met your expectations. We will be sure to follow up with the pest control team to ensure that this issue is addressed properly and consistently. We're glad to hear that maintenance has been prompt and helpful in resolving other issues. If there's anything further we can do to assist, please don't hesitate to reach out! Avenue Apartments
|Recommended: YesNewly Moved — So far neighbors friendly and peaceful.maybe we have to settle in first before jumping to conclusions
Thank you so much for your positive review! We sincerely appreciate your residency and look forward to providing you with continued exceptional service! Avenue Apartments
|Recommended: YesStandard Review — I do have a minor roach problem that is control able. Very clean unit when I moved in. Very helpful and professional staff
Thank you so much for your kind words, Mr. Pittman. We really appreciate you taking the time out to share your experience with us, and we count ourselves lucky for residents like
you. We look forward to your continued residency and please let us know if we can assist you with anything else!
Avenue Apartments
|Recommended: YesAmazing Process-Amazing Stay — Everything is just great .. super efficient move in process- Nice apartment
Thank you so much for your positive review! We sincerely appreciate your residency and look forward to providing you with continued exceptional service! Avenue Apartments
Frequently Asked Questions
Avenue Apartments has an overall rating of 4 out of 5 stars, based on 147 resident reviews.
According to the reviews shown, 77.6% of residents recommend Avenue Apartments.
Residents rate the staff at Avenue Apartments at 4 out of 5.
Residents rate maintenance at 4 out of 5.
Residents rate parking at 4 out of 5.