Ratings & Reviews
Resident Reviews
|Recommended: YesIt Is Well Kept, Reasonably Quiet, Great Location And Nice Leasing Office Team. — It is pretty cool.
response from property -Dear Isaac,
Thank you for the 4-star review! We will be sharing your feedback amongst our team. Team Avenue will be thrilled to hear your feedback!
Thank you, Quest Management Group
|Recommended: YesIt’s Decent — It’s okay
Dear Zamara,
Thank you for the 3-star review! We will be sharing your feedback amongst our team. Team Avenue will be thrilled to hear your feedback!
Thank you, Quest Management Group
|Recommended: YesNice Place And Location — Area and the apartments is amazen but the the residence make it an ugly place and it don’t help when you can hear everything because the walls is so thin. There is a couple of things I didn’t like when I first moved in but it’s a new place to stay and the location is wonderful.
Dear Demetrice, Thank you for the 4-star review! We will be sharing your feedback amongst our team. Team Avenue will be thrilled to hear your feedback!
Thank you, Quest Management Group
|Recommended: YesAnother Resident — Besides the 20 plus teenagers smoking anywhere they please and the security that hangs with them. This a cool apartment.
Greetings Joseph,
Thank you for your feedback and being our valued resident. It's our priority to offer a well-maintained comfortable apartment home. Please contact us at your earliest convenience at questcorp@liveqmg.com or (410) 764-0539. I would like to speak with you directly to discuss a prompt resolution to your concerns and options for your recommendations. We appreciate your feedback and cannot improve without it. Thank you, Quest Management Group
|Recommended: YesFirst Place — Coozy
Greetings Kenneth,
Thank you for the 3-star review! We will be sharing your feedback amongst our team. The team will be thrilled to hear your feedback!
Thank you, Quest Management Group
|Recommended: NoCould Be Better — Leasing office “professional” lost documents upon move in. Apartment was not up to par during move in, carpet was not replaced, and paint job was terrible, also the tub was not sealed. Rush job on fixes if you ask me.
Dear Alexia, I'm sorry to hear we have not lived up to your expectations. It's our priority to offer a well-maintained comfortable apartment home. Please reach out to us at your earliest convenience at questcorp@liveqmg.com or (410) 764-0539. I would like to speak with you directly regarding the issues you're experiencing and discuss a prompt resolution so that you can start enjoying your home again. We appreciate your feedback and cannot improve without it. Thank you, Quest Management Group
|Recommended: YesOk — n a
Dear Samantha,
Thank you for the 4-star review! We will be sharing your feedback amongst our team. Team Avenue will be thrilled to hear your feedback!
Thank you, Quest Management Group
|Recommended: YesThe Community Is Quiet — I love it so far. So far, So good to me
Greetings Butler, Hearing that you're having a great experience is the best thing we could hope for! Your recommendation means a lot to us. Thank you for choosing Avenue Apartments. We look forward to serving you for many years to come! We value your trust in us and look forward to continuing serving you in the future. Thank you, Quest Management Group
|Recommended: YesIts Great But The Walls Are Thin And Upstairs Neighbors Sound Like A Million People Jogging All Day And Night. — Its great But the walls are thin and upstairs neighbors sound like a million people jogging all day and night.
Greetings Ashley,
Thank you for your feedback and being our valued resident. It's our priority to offer a well-maintained comfortable apartment home. We want to apologize for the noise problems you experiencing. Noise complaints are something we are currently working to address more effectively by developing better policies for handling complaints. .We appreciate your feedback and cannot improve without it. Thank you, Quest Management Group
|Recommended: Yes😎 — 👍🏾
Dear Brigette, Thank you so much for sharing your experience with us. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Team Avenue will be thrilled to hear your feedback!
Thank you, Quest Management Group
|Recommended: YesVery Quiet And I Live It — Not sure yet
Dear Monique, Thank you so much for your review. We value your trust in us and look forward to continuing serving you in the future. We appreciate your feedback and cannot improve without it. Thank you, Quest Management Group
|Recommended: YesNew Resident Since Dec. 2020 — Courtney was my leasing consultant she did amazing. She knew I wanted a two bedroom but the model was a one the way she explained it and demonstrated things help me see the difference. Courtney also stay in full contact with me during my process of applying to contacting me after move in to make sure I was settled in properly. Her patience is outstanding I think before I moved in I probably contacted her 10 times with different questions regarding the property and each time she answered the questions. When I moved into my apartment some of the things was not completed as they should have been. Even though it was not her fault she was very apologetic. Courtney made sure I was accommodated and was easy to converse with about the issues I had with the apartment. I probably wouldn’t have moved into this apartment if my leasing consultant wasn’t so amazing. Above and beyond she be her name honestly. I would recommend any new resident to come speak with her. Thanks Courtney.
Dear Jacqueline ,
I'm really sorry to hear that you had problems with your move-in! Thank you for your feedback and being our valued resident. It's our priority to offer a well-maintained comfortable apartment home. We will be sharing your feedback amongst our team. ! We value your trust in us and look forward to continuing serving you in the future. Thank you, Quest Management Group
|Recommended: YesI recently applied to the Avenue Apartments, the customer service I received from Ms. Kourtney Robinson was superb. She was very efficient and attentive, I explained what my needs in an apartment home and she assisted every step of the way. She was very transparent when addressing my concerns. I appreciate her professionalism and I am satisfied with my new apartment.
Greetings Robin,
Hearing that you're having a great experience is the best thing we could hope for! Your recommendation means a lot to us. Thank you for choosing Avenue Apartments. We look forward to serving you for many years to come! We value your trust in us and look forward to continuing serving you in the future. Thank you, Quest Management Group
|Recommended: YesI Think The Property Is In Good Standing. — I have no problems living here and I love the staff including the manager Erica. Very empathetic to the residents needs. I would like to see security on the property more.
Dear Sharon,
Thank you so much for sharing your experience with us. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! The team and Erica will be thrilled to hear your feedback!
Thank you, Quest Management Group
|Recommended: YesCool Area — It’s cool , no big issues forreal
Dear Alexa,
Thank you so much for your review. We are thrilled to hear such nice feedback! We value your trust in us and look forward to continuing serving you in the future. Thank you, Quest Management Group